All Systems Operational

Agent dashboard Operational
90 days ago
99.82 % uptime
Today
myRentProfile Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Mobile applications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 23:08 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 23:00 BST
Update - From Salesforce: "We’ve restarted Heroku’s internal platform apps and are actively monitoring to confirm whether the issue is resolved. However, errors are resurfacing. We suspect a recent configuration change as the likely trigger and are working to revert it. In parallel, we’re developing an expedited rollout strategy and safeguards to prevent the recurrence of this config change."
Jun 10, 16:54 BST
Update - Salesforce have provided an update https://status.salesforce.com/generalmessages/10001540
"We have restarted a subset of our Heroku instances. This has shown positive results for the impacted services. We are working to restart the rest of the Heroku instances to fully restore the services. We are continuing to validate and closely monitor the services. Some customers are seeing improvements while accessing their services; however, the current impact still remains. Further investigations highlighted that an automated change on the Heroku environment was the potential trigger of this issue. The network configuration change, which was performed earlier, did not show any improvements."

Jun 10, 15:54 BST
Identified - The performance of our server has been impacted due to an API outage of a 3rd party Heroku (Salesforce) https://downdetector.com/status/heroku/ https://status.heroku.com/incidents/2822 The RentProfile application will be slower during this time, we will post another update once we know more.
Jun 10, 10:52 BST
Investigating - We are currently investigating this issue.
Jun 10, 10:35 BST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.