SMS sending issues

Incident Report for RentProfile

Resolved

This incident has been resolved.

Posted May 28, 2021 - 17:12 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 28, 2021 - 12:52 BST

Identified

We are experiencing an unusual amount of SMS failing to send, our engineering team have identified the issue and are working on a fix.

Posted May 28, 2021 - 12:20 BST

This incident affected: Agent dashboard, myRentProfile, API, and Mobile applications.