Degraded website performance

Incident Report for RentProfile

Resolved

This incident has been resolved.

Posted May 28, 2021 - 17:48 BST

Monitoring

We are seeing large improvements since the SMS issue has been improved. Timeouts have returned to reasonable levels.

Posted May 28, 2021 - 13:17 BST

Update

We are continuing to investigate this issue.

Posted May 28, 2021 - 12:21 BST

Investigating

Degraded website performance. You my experience timeouts appearing in the form of 'Application error' messages during this time.

Posted May 28, 2021 - 12:10 BST

This incident affected: Agent dashboard, myRentProfile, API, and Mobile applications.