RentProfile Agents mobile app outage

Incident Report for RentProfile

Resolved

This incident has been resolved.

A fix has been implemented for the RentProfile Agents iOS app, please update it via the App Store: https://apps.apple.com/gb/app/rentprofile-agents/id1419860281

A fix has been implemented for the RentProfile Agents Android app, please update it via Google Play: https://play.google.com/store/apps/details?id=com.rentprofileagents

Posted Nov 01, 2021 - 16:45 GMT

Monitoring

A fix has been implemented for the RentProfile Agents iOS app, please update it via the App Store: https://apps.apple.com/gb/app/rentprofile-agents/id1419860281

The Android app also has the same fix however we are waiting for it to be published to Google Play (also known as Google Play Store). Once it is available we will post another update.

Posted Nov 01, 2021 - 15:27 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2021 - 12:38 GMT

Investigating

We are currently investigating this issue.

Posted Nov 01, 2021 - 12:22 GMT

This incident affected: Mobile applications.